Wednesday, May 07, 2008

Radio's Salary Cap

Radio groups that have been chopping away at expenses are beginning to see the ratings repercussions of their actions.

Morning shows -- down and in some cases out.

Total ratings down (especially with a weakened morning show).

The decision makers decided they had to cut to the bone and their companies are getting ready to pay the price. You can't get top rates for declining shares. The economic downturn is prompting some advertisers not to buy as deeply in the top ranked stations for their desired demographics. Where they might have bought four or five deep, soon it will be three. After all, these are hard times for the media business.

Lower revenues mean the necessity of lower expenses. And, I guess you could understand how the many radio groups that have been forced to lay off people and drastically cut budgets had to do something.

But they are going about it in the wrong way.

Just as in many professional sports, the radio industry now has a de facto salary cap.

And while some CEOs are trying to be the Billy Bean of radio (Billy Bean, the Oakland A's GM who fields a competitive team on a shoestring budget), the answer is in capology.

Capology in football and other sports such as hockey requires executives to look at the total amount of revenue -- in their case -- that the league will allow them to spend on players. The teams then have to decide whether locking in a long-term contract for, say New England Patriot's quarterback Tom Brady, is a strategy they can build upon.

That's an easy one, right?

Obviously these teams don't have the money to pay whatever they want for whatever they need.

Nowadays, neither does radio.

Except radio managers are letting their Tom Bradys go (morning personalities) and replacing them with cheaper second or third string talent. This is why you won't have to look too closely to see their pain as the ratings continue to reflect such reckless moves.

If the group mandates a budget cut, then the manager must be responsible for making the right decision or -- as I'd like to put it -- assembling the best talent within the dictated salary cap.

Here's where managers have been failing.

They are rightfully nervous that the next axing will be their job so they are dutifully making the cuts that they are being forced to make.

The problem is -- they are making the wrong cuts.

Example: look at the stations that fired morning personalities in the last six to eight months. It's hard to find many that have maintained the fired personality's numbers. Worse yet, the overall station ratings are declining and they have made it more difficult for their salespeople to get their best advertising rates.

The result: financial disaster -- the opposite of what group managers wanted.

So, where to begin?

The GM is the general manager as well as head coach.

He or she is directly responsible to corporate for the stations profitability, ratings and operation. They must fight harder for the budgets they need -- that is, the top limit of the de facto salary cap. I think a lot of managers -- not all -- have been wimpy about fighting for the money necessary to deliver results. Ironically, in the end, they could pay with their jobs.

The morning show is a number one priority because it typically can generate 40 or 50 percent of the stations total revenues. This is where panicked managers are cutting first because of the high salary expense, but because the first cut is the deepest doesn't necessarily mean it is the most prudent.

Instead, the morning show should be fully funded and performing talent locked into long-term contracts. I'll write more about this separately because I think there are innovative ways to pay less for morning talent by giving them the one thing station's either overlook or refuse to do.

The program director is a critical component to ratings success. Put him or her on the air to save money if necessary, but pay for the best you can find. The PD is your wide receiver -- without whom your quarterback is useless. You must have a morning show upon which the PD can build the station's ratings all day.

Sales managers shouldn't see cutbacks -- they should see more sales incentives. Instead of forcing them to take accounts away from successful salespeople or upping the ante on commission rates after salespeople have achieved some success, help them get filthy rich as they make you filthy rich.

I read recently that my old buddy Randy Michaels was critical of print salesmen in his new job at Tribune for leaving money on the table. He was calling for the extra effort to bring in the extra revenue. He is right, but the rewards system needs to be tied directly and fairly to the production of the sales staff.

There are lesser players at most stations these days. Where once the afternoon drive show was highly personality based, many stations have gone bland to -- repeat after me, please -- save money. Afternoons are a great place to develop talent (refer back to a good PD). It obviously won't cost what a morning personality will cost, but it will cost more than voice tracking or paying a rent-a-jock to attempt to play personality radio.

Each team needs as much talent as it can bring in -- under the salary cap.

So, as you're shaking your head at the ratings that are now coming out wondering -- how did we get ourselves into this fine mess -- remember, this --

Budgets are one thing, but good judgment is then again something totally different.

From now on if radio groups would embrace capology when taking into account budget cuts necessitated by declining revenue, then their managers wouldn't have to give away the franchise in order to save their own jobs.

I'm just sayin'.

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10 comments:

Anonymous said...

Maybe you can be specific...who is cutting their morning drive budget? I would bet my house that Rick Dees is making more money that the guy who did morning drive when the same station was country.

Clear Channel especially is paying top dollar for top talent. Tony & Kris in San Diego were loured away from another station. They get paid top money, even though their station is still doing poorly in the ratings.

Anonymous said...

Maybe you can be specific...who is cutting their morning drive budget?

Hey. This is carmen, but i'm going to post as an anon so no one will know who i am! Really, anon1, you don't have to look far to answer your own question. It's all over the map. Jerry could write a 600 page novel on who is being canned every month. But who would read it unless you want to keep up with the Who's Who on the unemployment line.

Taking this thread to another level, Mel (as in sirius) and all the top cronies are being paid big, big BIG BUCKS for a losing enterprise. I believe I just read that Mel received $35M for what now? I can't think of too many businesses who pay huge bonus money for underperforming, or let's just say, losing your arse, but media has a track record of doing just that. See the Citadel Bloodbath.

It would be nice to have a simple solution to this problem, and this post might be a good place to start. Let's just see if anyone is paying attention in class.

Anonymous said...

Right on. Look at one of your favorite stations...Jerry Lee's WBEB. Jerry Lee and his GM Blaise Howard pay salespeople top dollar, pay their expenses to develop relationships with clients, spend on programming, research and advertising. All bucking the trend in the industry, and they've got more listeners and more revenue and more profit than any other radio station in Philadelphia and their station is widely considered to be the best-run in the country. Oh, and by the way, Jerry and Blaise also probably make more money than anyone else in Philadelphia radio, which no one on their staff begrudges. Look at that station and the tenure of the sales people and the others. No one leaves. Why do you think that is?

Anonymous said...

except that B-101 was one of the first to start firing morning talent when they dropped Chris McCoy last year. you can bet his replacement isn't making as much as he was.

listen, the one thing that makes radio different now than it was 35 years ago when I got into it is that talent is now a liability rather than an asset. talent costs stations money, and good talent cost stations even more. when an automation system and a disembodied voice from godknowswhere can do what a warm body can do for 75-90 percent less than a warm body...

radio needs to learn that the key to success now is what the key to success was then--good talent. give people something entertaining to listen to besides the music because they can get the music anywhere.

take a look at john rook's site (johnrook.com) and read his stories about what it was like programming for ABC's KQV and WLS 40 years or so ago. I can't imagine anything like that happening now...

Anonymous said...

"Really, anon1, you don't have to look far to answer your own question. It's all over the map."

But NOT in morning drive. At least not if the show is successful. But even when it's not, as in Rick Dees.

If anything, the experiments of replacing local morning shows with people like Whoopie and David Lee Roth are long over. Both of them were replaced by local talent. In fact, in Chicago, the CC station hired back the woman they fired when they added Whoopie.

No one is cutting costs in morning drive.

Now the rest of the day is open season. Especially in fringe time. But very few successful morning shows are getting fired. Unless you make the mistake of calling college athletes "nappy headed hos."

Anonymous said...

Jerry Lee doesn't fire people for cost cutting moves. The morning drive show on B101 didn't get the ratings it should have. His replacement probably isn't making as much, but I seriously doubt that was the motive. I suspect it was much more ratings-driven. Even in the great days of radio, personalities who didn't delivered ratings were not assured of a job.

Anonymous said...

"when an automation system and a disembodied voice from godknowswhere can do what a warm body can do for 75-90 percent less than a warm body..."

I hate to tell you this, but 35 years ago, automation was far more popular than it is today. There were enough automated radio stations to support 4 huge syndication companies. They controlled the programming of a lot more stations then than Clear Channel owns now.

When I was in college in the 70s, most of the radio stations in my town were automated, with programming coming from reel-to-reel tapes mailed in every week.

This idea that syndication is running rampant is one of the great myths of radio.

Anonymous said...

Your words to God's ears, Jerry...or at least to the ears of corporate. Anybody got a crowbar to jam in those big fat bonus-bulging wallets of theirs?

Seriously, though. I've worked with lots of great communicators who didn't get their jobs cut, but bailed out on the radio business because they couldn't justify the lousy salaries to their families, no matter how much happiness they got out of the job. So they went back to school and became teachers, or went into business. I'm not talking about people ambitious to make the big time, but people who enjoy doing smaller-market radio because they don't want to buy into the radio nomad's life. Lots of them are every bit as talented as the big boys, and while they don't need monster money to be happy, 30 grand a year isn't going to cut it either.

Keep running things on the cheap and you wind up stuck with the kind of eat-live-breathe-sleep-defecate radio people who can't relate to the greater world around them.

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