Friday, May 09, 2008

Farid Einstein: Half is More

No, the CEO of Citadel is not talking about his company's stock price -- that's much lower than half.

At about $1.50 a share, what's half -- 75 cents?

Farid Suleman, the bean counter loosely disguised as a wannabe Jack Welsh, is considering cutting his sales staff.

Brilliant.

And you wonder why this hapless radio industry can't get it turned around.

He believes as much as half of revenues would come in with or without a salesperson. That's right. Open mouth, put foot in. Suleman as quoted in Inside Radio added "why are we paying commissions for that revenue?"

Note that he did not say why Citadel is paying him $11 million (including his tax bill) for driving the company into the penny stock arena.

Here is the genius idea he is kicking around: employ a salaried staff (imagine that pay grade) who would handle "service or fulfillment" of the ads he thinks in his delirium would come to Citadel by magic without salespeople.

Then the Mad Man Ad Man would pay higher commissions to those poor suckers who would be left to attract and develop new business. I presume that includes free Nexium for heartburn and tranquilizers for the pressure their boss would put on them since obviously the problem with Citadel is everyone other than the boss.

Farid has already waved his magic wand to consolidate one national sales manager per cluster -- after all, he isn't going to lose his job -- only everybody else.

Someone stop this guy.

He actually believes -- and look at the quotation marks here -- "We have to re-evaluate how we do business. You can't continue to invest in programming and sales if you can't get revenue for that?"

What?

He's investing in programming and sales? Who knew.

I now officially apologize to Clear Channel Radio President John Hogan. I used to think he was the biggest empty suit in the business but now it just has to be Farid. Hogan is not dumb enough to think up Farid's cockamamie nuclear option. And I mean that.

Farid has been slicing, dicing and damaging his company because he just doesn't know how to run a radio company. He is poised to lose Sean Hannity on Citadel-owned ABC because as Einstein puts it, "the era of doing stupid deals is over".

Well, Farid better hope it's not. Because his board of directors pays his $11 million a year for him to drive their share price down and everyone including Teddy Forstmann has swallowed their tongues. Executive compensation oversight? Not at Citadel. Talk about stupid deals.

And he's promising more cutbacks: "Every programming decision has to be evaluated in the light of the daypart and to make sure that it is profitable".

Huh?

Hey all you great programmers out there -- is that how you do it? Create programming by daypart so it is profitable or do you program by daypart to gain the maximum available audience and then your sales professionals go out and sell it.

Oh, sorry -- I forgot. Under Suleman half the business gets called in and the other half gets developed by underpaid people who get a slightly higher commission.

Alright. Enough of Suleman's logic. Let's help him out. I know he has never really worked on the air or in programming. I don't think he ever sold anything. He was Mel Karmazin's bookkeeper -- that was his ticket.

Remember that this article you are now reading on Inside Music Media -- is blocked from corporate distribution so Citadel employees can't access it at work. So I will have to rely on my network of elves to send the following antidote to Farid's self destructive plan to jam the spam.

Ready, Farid?

Forget reinventing the wheel.

Just dial 610-667-8400.

That's WBEB radio in Philadelphia. Ask for Jerry Lee, the owner. He has your future all tested and ready to give away for free. I'm serious -- call him, he wants radio to get bigger and is willing to help anyone who will understand that you spend money to make money.

Yahoo cuts budget and loses money.

Google spends and makes.

Dell cuts.

Apple spends.

You get the idea.

Jerry Lee will tell you to cut your inventory, raise your rates, spend on promotion (lots of TV), test your music and your ads as a service to your advertisers. Let your sales manager get rich a la Blaise Howard, his capable sales genius. Let your salespeople make more money not less -- the best salespeople want commission-only not salary and commission. You don't see any of WBEB's salespeople going anywhere.

WBEB outperforms a bad economy, a dying industry, incompetent management at other stations in the market and does nothing but make money.

Let me repeat that -- make money.

So, assuming this message didn't self destruct before it got to Farid's corporate email -- let's make it real simple.

1. You don't cut people. You add them.

2. Sales will not come to you on their own -- this isn't fantasy land.

3. Salespeople need to get rich -- and when they do, you get rich.

4. Programmers are not salespeople -- they don't program by profitable dayparts. Anyone who asks them to doesn't know what radio is.

5. If you can't stop the brain drain from Citadel, make sure you're the next one to go. Betcha someone else in the executive suite could do better. How could they do worse than $1.50 a share?

6. Call -- no drive down the Jersey Turnpike to Philly -- to see Jerry Lee. Kiss his -- well, ring. Ask him to forgive you for making a mockery of a great industry. Your penance is to say two Our Fathers, and two Hail Marys and hire someone who can run a major radio group. You can still fly private. Just don't touch anything or make decisions.

I wish this was all made up -- that I could say never mind -- and it would all go away. But it won't because Farid Einstein is actually proposing these changes in public -- another dumb move.

Farid is a danger to himself, his company and his once proud industry and he should be replaced by -- anybody.

There is a reason Citadel is a worthless stock -- look to its leader -- the one who comes up with worthless ideas like the ones I am sharing with you today.

The speed of the leader determines the speed of the team -- and until Suleman is gone Citadel is stuck with a CEO who keeps proving he is not ready for prime time even though his employees are.

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9 comments:

MacGoodrich said...

I remember a little more than 10 years ago working for radio station owners/managers who would make similar boneheaded decisions like Farid's. But they only controlled a few radio stations. So if an ecentric owner made an across the board edict that all his sales people must work Saturdays or that all DJ's have to wear suit and ties to work, you'd only have a couple of other nut- job owners follow suit, while the rest of the industry laughed or at the very least had a "wait and see" attitude.

Today with one man in power over huge numbers of radio properties those boneheaded Hollister/Hogan and now Suleman decisions effect hundreds of people and stations. Those at the local level are forced to carry out the orders no matter how insane they may seem, otherwise risk losing their jobs.

Anonymous said...

In the mid 80s when Mel and Farid were paired up, many of us working for Infinity at the time saw both Mel and Farid in person three to four times a year. One thing for sure! Farid did not get this prospective from Mel. Mel had a completely different view on how valuable good sellers and good programmers and talent are and compensated them accordingly.
Even at that time, when Farid would be at the station, he would make sarcastic comments about salespeoples compensation, discussed as a joke. So, it's not surprizing that he still has a "Bean Counter" mentallity. His comments you posted show a statement designed by Farid to justify actions he'll never be able to justify that are designed to buy him more time from his stockholders. Hopefully, for their sake and the sake of the employees, ther're smart enough to know better. Hopefully, real Broadcasters will take back our industry from the financial people so it can thrive again.

carmen allgood said...

For a minute there I thought I was reading Mad Magazine! Could be. But no one could make this up! Let's see, at this rate the only one left in the company is Farid, because no one is worth the investment. Well, that can't be true. I don't get it (but who could possibly understand this and 'be sane?').

Besides, the company only has $11M in its coffers, and it's spoken for!!! Hmm.

Salesppl are those creative types who call someone up and say: "get out your checkbook, I'm coming over." Ultimately, they are the ones who are bringing in the Almighty $$$ so everyone gets paid, so it just doesn't make sense to get rid of them.
Hot talent and great programs and compelling formats enable the sales people to, well...sell, so it's kind of like this: You don't dump a bunch of mud into your gas tank and expect the car to run well!

How do people like Farid get their gigs, and then maintain them? This is the biggest curiosity. And how can the directors and shareholders turn a blind eye to what is so obvious? Scratching my head. Think I'll make the call.

Jerry, when they hire you to straighten out this mess, please hire me! The only thing of value in any business are the people who make it happen.

I happened to hear Randi Rhodes on what I presumed was formerly Air America (what happened here??) and her conversation was similar to this post.. she said the managers of AA (whoever they were at any given moment) always just wanted to find an owner with deep pockets to make the ship sail. She suggested that they do the unthinkable, and hire some sales people to go out and sell! What a concept.

Anonymous said...

After reading your column, I have to agree that Farid is the worst. And where IS Teddy in all this? But don't give Hogan any credit either. Remember "less is more"? They're both total and complete douche bags. Farid is just the latest vinegar flavor of the day.

Anonymous said...

"And you wonder why this hapless radio industry can't get it turned around."

I wouldn't use Farid as a representative of anything except himself.

He owns a few hundred radio stations which represent an extremely small percentage of the industry, and I don't know anyone who is using him as an example of how to run a company.

So to extrapolate that he is indicative of anything in the radio industry is pretty silly. And the fact that he isn't having success makes it even more likely that no one will copy his methods.

Pocket-Radio said...

Farid believes, as much as half of the revenues would come in with or without a salesperson. When was the last time Farid sold a spot?

I bet Mays, and alike must be thinking the same thing.

So this means if your station is # 1 or # 2 and you’re an ad guy or gal selling with a big agency list, look out! You could be next.

If Faird tries the great experiment and it works. Guess what! Clear Channel see, Cox see, saga see and they will all due!

Hip-Hop Music said...

Farid is the worst!!!!!

Anonymous said...

I truly enjoyed your post on Citadel. It is painful to see what the suits have done to an industry where I've worked 25+ years. I actually remember when real radio people ran the industry and it was innovative and fun. FUN! That is missing from the equation. It just ain't fun anymore. A big part of radio used to be about having fun. Let's face it, a conventional job it is not...or did not used to be. I thought I had the coolest jobs on earth the first 10 years I sold radio. Don't ask what I think now. And you are right. Salespeople work to make MONEY. The more we make, the happier we are and the happier we are, the harder we work. How about team work? Everybody used to be on the same team, sales & programming at least, in the really great radio environments. They worked together and played together. You didn't mind the hours because you were compensated financially and emotionally. It was exciting. This man, and others like him, have really ruined radio and not just for the employees. Advertisers do not benefit from same format/different city programming. They do not benefit from oversold dayparts where they are jammed together with 6-10 other spots in one break. The stations still growing in cume are the ones that have longer playlists, less spots per break and LIVE disc jockeys. Yea,"live". Whatever happened to that? Where have all the disc jockeys gone? I miss them! I hope the pendulum swings the other way and corporate radio begins to break down their over concentrated markets by selling off stations to independents who will run with the opportunity to bring us all greater variety in all things radi; testing the waters and enticing listeners back to the terrestial airwaves before it is too late.

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